Equestrian Photography
For over 40 Years



 

 

 

Don't Say "I did not know" if you do not read all below!

Whats Included in my" DLs / DVD's / Pre Order's - Info Here

Shipping Times :
Drop Box Links are sent about 5 days after the show. You will receive a drop box link in your E Mail.

DVD's Ship about 10 days after the show. This does NOT include USPS Shipping times.

Refund Policies:
All Shows: Your Pre Order is considered a Paid Photo Session. Your ride(s) are scheduled, and we are waiting for you ring side.
No Show/No Call or Text (Not Less then 30 Minutes) = No Refund

DRESSAGE SHOWS:
No refunds if you scratch, unless you contact us to inform us of the scratch BEFORE YOUR SCHEDULED RIDE(S). No refunds for eliminations. (If you let us kow you got eliminated on your first ride we will do our best to get your 2nd and/or 3rd ride. We handle this on a case by case, so please ask us if your eliminated. I do my best to work with everyone!!
HORSE TRIALS:
Eliminations are handled case by case. Example if your horse jumps out of the dressage ring in the first few steps. Just ask us. No refunds if you scratch, unless you contact us to inform us of the scratch at least 30 minutes prior to your scheduled dressage ride time. If you do not call to inform us, this is considered a "No Show", and we do not refund. We will give full refunds on pre-orders if you call prior to the show (The Day Prior by 5PM) due to illness, or other extenuating circumstances which prevents you from showing. I do my best to work with everyone!!
ALL SHOWS:
WE DO NOT REFUND ANY AMOUNT IF THE SHOW CANCELS ANY DIVISION OR CLASS FOR A WEATHER RELATED ISSUE OR ANY OTHER REASON. WE HAVE INVESTED CREW / HOTEL / AND MANY OTHER EXPENSES, AND REFUNDS ARE NOT POSSIBLE. JUST AS THE SHOW WILL NOT REFUND DUE TO WEATHER RELATED CANCELATIONS, WE CANNOT REFUND. THESE TYPES OF CANCELATIONS ARE VERY RARE.
(Exception: If a Show is canceled all together by the show management, refunds will be given, or a credit assigned for another show (Your Choice).

Pre Ordering Info
Use the "Pre Order" to the Left To Order.
In General, Pre-ordering Saves you a good deal of money, and gets you: All Photos we have taken on a DVD, shipped to you about 10 days after the show, OR We e mail you a download link (Drop Box) about 5 days after the show, which ever you choose. Dressage rides typically get APPROX. 40 to 60+ photos. We do our best to get as many of your rides as possible. We do this with everyone, and we do it with the goal of getting all sign ups, at least 1 ride.
Eventing
gets all 3 phases, with 60+ Photos. These are accurate estimates. Regardless of which delivery method you choose, you receive full res, and full copyrights which include printing rights.

Paid Sign (dressage) ups have priority, and are served on a first ordered first photographed in he event of a conflict. We then shoot as many others as we can.

IF THESE POLICIES ARE NOT ACCEPTABLE, PLEASE WAIT UNTIL YOU ARE AT THE SHOW TO ORDER, OR ONLINE AFTER THE SHOW. THANK YOU FOR YOUR BUSINESS!!
Feel Free to Contact us for more information, or Questions 828-696-5104
 
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Equestrian Photographers: Capturing Horse & Rider in Time
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